Contact Us
Our dedicated customer support team is available to assist you with any enquiries regarding your gaming experience. We are committed to providing prompt, professional assistance whilst maintaining full compliance with UK Gambling Commission regulations and responsible gaming practices.
Customer Support Channels
We offer multiple communication channels to ensure you receive timely assistance. Our live online chat feature provides instant support for urgent matters, operating 24/7 with qualified representatives. For detailed enquiries or account-specific issues, please email us at [email protected] with comprehensive information about your concern.
| Contact Method | Availability | Response Time |
| Live Chat | 24/7 | Immediate |
| Email Support | 24/7 | Within 24 hours |
| Telephone | Mon-Sun 9:00-21:00 GMT | Immediate |
For telephone support, contact us at +44 020 7946 0958. Our phone lines operate daily from 9:00 AM to 9:00 PM GMT, staffed by experienced advisors.
- Prepare your account details and relevant transaction information before contacting support
- Clearly describe your issue or enquiry to expedite resolution
- Maintain records of all correspondence for future reference
