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Conditions of Use

Conditions of use of


Your access to and use of the website - this site - is subject to the following terms and conditions which, by accessing and browsing this site, you accept without any limitation or qualification. General



The contents of this site is provided by Prista Limited based on information from suppliers. Whilst Prista Ltd has endeavoured to ensure that all information on this site is correct, the contents of this site are provided to you "as is" without representation or warranty of any kind (express or implied) including, without limitation, any implied warranties of mechantability, fitness for a particular purpose or non-infringement.


Prista Limited accepts no liability for any statement, inaccuracy or omission on this site. All images are for artistic purposes and may not reflect colour quality or where present token or voucher value.


Prista Limited accepts no liability for any direct, special, indirect or consequential loss or damages of any kind resulting from the use of any information obtained directly or indirectly from this site or for any viruses that may infect your computer equipment or other property on account of your access to, use of, downloading of or browsing in this site. All such liability is excluded to the fullest extent permitted by law.


The information on this site is subject to change and may be amended or withdrawn at any time without notice. These Conditions of Use may be changed at any time without notice.


We reserve the right to withdraw any item from sale at any time without notice. We reserve the right to refuse to process any order placed on this site. Orders may not be cancelled by the customer after the item has been posted or the order status has been set to dispatched.


In the event that an order is returned to us by the post office or other courier, an additional postage charge and handling fee will be charged in order that the package may be resent.


Credit card payment

Credit/debit card details are processed by our chosen card processors secure servers and via our own secure domain (https) we do not have access to credit card numbers unless they are expressly given to us by yourselves.



An amount equal to 2.5% of the order value (including postage) will be charged on all refunds.  This is necessary to cover credit card processing costs incurred by us.


Postage and packing fees will not be refunded once the item has been sent.



If the Royal Mail or other courier returns the package to us for any reason then the customer will be liable for the costs of resending and repackaging the the goods.  Resends will not be made until this payment is received.  Our free postage option allows you one 'free' posting of goods, returned items will not be sent out free, they will be charged.


Lost or stolen vouchers

Vouchers and Tokens purchased with our free postage option are not covered by Royal Mail if they are lost in the post and will not be replaced by us.


Vouchers and Tokens purchased with our Recorded Delivery option are not covered if they are lost in the post but in special circumstances  may be replaced at our sole discretion.


Vouchers and Tokens purchased with Special Delivery includes Royal Mail cover, vouchers will be replaced.


Vouchers lost or stolen will not be replaced by us.  


Please note: Posting or transmitting any unlawful, threatening, defamatory, obscene or other inappropriate material is prohibited. Copyright


Visitors may read, view, print and download one hard copy of the material for their personal, non-commercial use only.


Visitors may not copy, distribute, sell, publish, display, transmit, reproduce or decompile any part of the material by any means (electronic or not) or for any purpose include it in any derivative works.Trademarks and Intellectual Property.


Trademarks, service marks and logos displayed on this site belong to Prista Limited or to the retailers represented on the site.


Nothing contained on this site should be construed as granting any licence to use any trademark, service mark of logo displayed on this site without the express written permission of Prista Limited and/or the retailer(s) concerned.General.


This site is controlled and operated by Prista Limited from its offices in the UK. Prista Limited makes no representation that material in the site is appropriate or available for use in other locations. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent that local laws are applicable.


If for any reason any provision of these Conditions of Use are determined to be void or unenforceable, then to the extent and in the places only where such provision is determined to be void or unenforceable it shall be severed and the remaining provisions shall continue in full force and effect.


These terms and conditions and anything in this site shall be governed by English Law and all matters in connection with them shall be determined by the English Courts.


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